Technical Support Specialist

Technical Support Specialist
NJ - Ramsey

Job Description

Konica Minolta Business Solutions U.S.A. Inc. is currently seeking a Technical Support Specialist.


  • Proficiently provide hardware and software technical support for Konica Minolta Work Group products in various network environments.
  • In depth understanding of the complete line of Konica Minolta Work Group products and the various host environments and operating systems which include Windows, Mac, Netware and UNIX.
  • Must be proficient on color issues as well as on Fiery and Empron controllers.
  • Must have a good understanding of the main applications utilized with our Work Group products such as the Adobe product suite and have an understanding of protocols and topologies such as TCP/IP, Ethertalk, Netware, Wireless and USB.
  • Proficient in understanding of the page description languages such as Postscript, PCL, PJL and PDF.
  • Proficiently create and write solutions to be added to our Knowledge Base.

    Job Requirements

  • Associate's Degree in Computer Science / Engineering with at least (8) years of related experience.
  • A+ and N+ Certification and must have MCSA and CDIA certifications. Outward Expert certified.
  • Must be able to work as part of a team and to work under pressure.
  • Must be a “self-starter” and constantly looking for new challenges.
  • Good verbal and written communication skills.
  • Must be able to travel on occasion for training or support purposes.

    Konica Minolta offers:
  • Competitive compensation program
  • Outstanding benefits package (including medical, dental, vision, company-paid disability and life insurance)
  • 401(k) plan with matching company contribution
  • Excellent holiday/vacation plans.
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    KMBS is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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