Technical Education Specialist

Technical Education Specialist
CA - Anaheim

Job Description

Konica Minolta Business Solutions U.S.A., Inc. is currently seeking a Technical Education Solutions Specialist.

The main focus of this position is to conduct and develop training programs related to Konica Minolta products and third party solutions.

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2016 America’s Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

RESPONSIBILITIES:

  • Subject matter expert in technical knowledge of Konica Minolta products; office and production Print, Controllers, solutions, and industry print.

  • Presentation experience; must be capable of quickly being able to teach Konica Minolta products and solutions classes and assist in the development of curriculum materials. Effectively create, initiate and implement new training programs. Conduct formal classroom training programs at all KMBS training locations.

  • Maintain expert knowledge of solutions, Optimized Print Solutions and Konica Minolta product portfolio.

  • Must be outgoing, self-disciplined and offer superior written, oral and interpersonal communication skills.

  • Commit to a learning program to continuously update knowledge of solutions and Konica Minolta product portfolio.
  • Job Requirements

  • High School diploma or equivalency required; college degree a plus. Industry certifications like CompTIA A+ Certification, CompTIA Net+ Certification, CompTIA CDIA+ Certification, Microsoft MCP or MCITP Certification preferred.

  • 4-6 years in technical support profession including solutions, network architecture, printing workflow, application support and design. Practical business or operations knowledge and experience in specialized area of responsibility.

  • PC/computer skills and a technical understanding of Konica Minolta products, Print and MFP environment, AS400 and Host systems, Office Business Applications (Quark, Microsoft Office, Publisher, Illustrator, Photoshop, SharePoint, SQL and Internet Browsers).

  • Complete understanding of the Solutions portfolio, PageScope Enterprise Suite, Equitrac, NSI AutoStore, Prism products and Dispatcher is a plus

  • Strong knowledge/familiarity of Konica Minolta print controllers, Emperon, fiery and Creo is a plus.

  • Travel required, up to 20% travel to other training centers, branches, and dealers to conduct classes, international travel is a possibility.

  • Excellent problem identification and solution skills.

  • Planning, prioritizing and organizing (work management).

  • Technical/professional knowledge enhancement through continuous learning.


  • Konica Minolta offers:
  • Competitive compensation program
  • Outstanding benefits package (including medical, dental, life insurance)
  • 401(k) plan with matching company contribution
  • Generous holiday and paid time off schedules
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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