Production Systems Specialist

Production Systems Specialist
AZ - Phoenix

Job Description

Konica Minolta Business Solutions U.S.A., Inc. is currently seeking an Imaging Technician.

RESPONSIBILITIES

  • Successful completion of training classes and effective servicing of those products. Requests assistance when necessary to meet customer demands and for reoccurring issues.
  • Develops territory and inventory management skills with assistance to provide cost effective service. Follows proper call-closing procedures.
  • Shows measurable progress in technical abilities, troubleshooting techniques and productivity.
  • Establishes an up-to-date file of service manuals, part books and other service literature using the laptop issued to them and develops familiarity with contents.

    Maintain proper territory management
  • Maintains tool kit, supplies, and accurate inventory for assigned territory.
  • Must maintain the minimum call per day average.
  • Maintains effective relationships with customer and fellow employees.
  • Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
  • Accurately and timely completion of invoices and expense reports.
  • Must follow the policies and procedures set forth by KMBS

    Job Requirements

  • High School and Technical School graduate or equivalent experience.
  • 0-2 years experience related to technical/repair of business equipment.
  • Required to operate a motor vehicle and have a valid drivers license

    KONICA MINOLTA OFFERS:
  • Competitive salary.
  • Outstanding benefits package (incl. medical, dental, life insurance)
  • 401(k) plan with matching company contribution

  • Excellent holiday/vacation plans.
  • Tuition Reimbursement Program.
  • Employee Referral Bonus Program.
  • Ongoing professional development training.
  • State-of-the-art office products.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    Konica Minolta is Proud to be an Equal Opportunity Employer M/F/V/D Committed to Affirmative Action.

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