Operations Analyst

Operations Analyst
NJ - Ramsey

Job Description

Konica Minolta is currently seeking an Operations Analyst - Level 4.

Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2016 America’s Best Large Employers, is transforming the way we all do business.

From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.

At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.

POSITION OBJECTIVE
This position performs key analytical functions for the Sales Administration team. This includes analysis and publication of work load, error rates, dashboard performance, etc. Additionally facilitates JSOX audits for the team, tests new IT capabilities, and submits enhancement requests as needed. May also provide processing support for unique order types or workload overflow situations.

PRIMARY DUTIES AND RESPONSIBILITIES

  • Possess or develop strong working knowledge of the processes in assigned department
  • Develop and publish reports showing key performance metrics for the team
  • Facilitate JSOX audit support for the team
  • Originate IT enhancements to improve the effectiveness of the team
  • Serve as a key testing resources for systems enhancements affecting the group
  • Provide support for unique processing needs not distributed to the core team
  • Advise management of key observations/issues gleamed from the analysis/reporting on the group’s activities

    Job Requirements

    EDUCATION AND EXPERIENCE

  • Minimum of High School diploma or equivalent; college degree preferred
  • Strong knowledge of the overall contract and order processing environment of KM or similar companies
  • Strong communication (verbal, written/presentation) skills
  • Detail oriented
  • Ability to effectively manage multiple tasks under firm deadlines in a busy environment
  • Strong problem solving, analytical and time management skills required
  • Strong knowledge of Microsoft Office (particularly Word, Excel, and Access) required,
  • Strong working knowledge of SAP, Business Objects, and Business Warehouse desired
  • Ability to work independently and in a team environment
  • Limited local travel required, generally to Ramsey, NJ

    Konica Minolta offers:
  • Competitive compensation program.
  • Outstanding benefits package (including medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Generous holiday and paid time off schedules
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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