All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment. Vision for how their area of expertise will advance the objectives and mission of All Covered as a whole
With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.
Please join us in our exciting growth and pursue a rewarding career with All Covered!
Reporting to the National Manager of Advanced Technology Solutions, the Enterprise Engineer II is expected to have the highest level of knowledge, and experience in their area of expertise – and to collaborate with their team of highly skilled professionals. This team will support the business in both proactive and reactive work, establishing best practices, standards, and processes and propagating these throughout the organization.
The Enterprise Engineer II is responsible for:
Ability to develop and achieve goals
Continuous improvement in standards, processes, best practices, and execution
Keeping current on new products and advancements in their area of expertise
Keeping current on the business areas their technical areas of expertise support
Development of training material relevant to their area of expertise
The role is critical to support core business functions and services. Continuous improvement and a holistic approach are key qualities for the role.
Duties and Responsibilities
Develops standards, processes, best practices, and training in line with their area of expertise
Participating in forward progress on monthly, quarterly, and yearly goals
Engages or leverages other SME groups or areas of the organization when appropriate
Upholds a strong ethic for systems management that leverages a holistic approach that considers the impact to the entire organization
Drives toward solutions that support automation and self-service
Serves as a technical escalation point for the company when participating in a reactive team
Serves as the one of the leaders in their area of expertise within the company
Reaches out and partners with markets to roll out technology standards across the company
Collaboration with various functional areas of the organization, uncovering systemic issues or areas of optimization and developing comprehensive solutions to address them
Keeping current on new products and advancements in their area of expertise
Problem Solving and Analysis: The Enterprise Engineer II is responsible for systems and services that are both wide impacting and complex in nature. When issues come up, the Enterprise Engineer II must consider the impact of both the problem and solution from many different angles. The Enterprise Engineer II is also responsible for gauging the risks association with regular maintenance and day-to-day activities. The analysis will lead to contingency plans that weight the different approaches. Consequences may not be as straightforward as they appear. Solutions must also consider the impact to both internal and external users of the applications and services.
Independence: The Enterprise Engineer II must exhibit a high degree of initiative. In addition, the position must maintain alignment and make judgments as appropriate. Timeliness of decisions is critical and must be effectively communicated to those affected. The Enterprise Engineer II must have the self-discipline to ensure they are working toward an established standard. If one does not exist, the Enterprise Engineer II will seek out the best way to establish the standard and oversee its implementation throughout the company.
Decision Making: The Enterprise Engineer II carries the responsibility to contribute to decisions on their team of Enterprise Engineers. Part of the Enterprise Engineer II’s responsibility is to drive towards decisions and move the effort forward as planned. In many ways, the Enterprise Engineer II may be responsible for decisions; however, they need to ensure alignment with stakeholders, markets, other SME groups and clients.
Decisions are made on a daily basis and the Enterprise Engineer II needs to determine when to seek supervisory assistance for additional guidance. The Enterprise Engineer II must defend and document decisions, strategies and options to the team and senior management. The Enterprise Engineer II must show autonomy and initiative with a team context. Significant architectural decisions are arrived at collectively with all team members contributing to the best possible solution. Decisions should be based on established guidelines. Decisions outside of the established guidelines and precedence guidelines should be consulted with senior management.
Degree of Impact: The Enterprise Engineer II is a highly visible position within the company. The systems and services that the Enterprise Engineer II manages and the decisions that are made affect the entire company and its clients on a major scale. Decisions made by the Enterprise Engineer II can affect the quality and availability of services to clients.
Liaison: The Enterprise Engineer II services as the key conduit between many disparate groups. These groups include additional Enterprise Engineer groups, All Covered markets, Information Technology, Central Services, Field organizations, Konica Minolta, clients and external resources (contractors, vendors, etc.). These interactions take place on a daily basis.
QualificationsBS in Computer Science, Business or related job experience
MBA, MS, or MA in relevant field preferred
10+ years of relevant experience in a progression of roles
Established track record in enterprise systems management
Experience working at an enterprise scale as well as architecting an enterprise architecture
Strong expertise with virtualization, servers, storage, networking and security
Strong initiative and passion for making a difference through Infrastructure
Strong business acumen and a drive toward business growth
Experience leading systems architecture, technologies and methodologies
Discipline to work remotely and communicate clearly
Familiarity with the small-medium business (SMB) market and mid-market
Relevant certifications to their area of expertise
Training is an essential part of continued growth at All Covered. As such, travel will be required for a week of off-site New Hire Training. This training is generally conducted within the 1st three (3) months of employment with the company. Additional skills training will also be available and further travel within the U.S. may be required for this position.
Konica Minolta offers:
Competitive compensation program
Outstanding benefits package (including medical, dental, life insurance)
401(k) plan with matching company contribution
Excellent holiday/vacation plans.
Employee Referral Bonus Program.
Ongoing training opportunities.
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.