Konica Minolta currently has an exciting opportunity for a ECM SMB Solutions Engineer.Build and expand relationships with key customer contacts
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2016 America’s Best Large Employers, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
The ECM SMB Solutions Engineer architects, develops, and administers customized document management solutions for the Konica Minolta BIS Small / Mid-Sized Business (SMB) customer base. Responsible for determining / documenting technical requirements and implementing comprehensive “end to end” document capture, scan, store and retrieval solutions.
PRIMARY DUTIES AND RESPONSIBILITIES
Essential job functions include, but are not limited to the following:
Perform business analysis and needs assessments to customers and partners
Requires consultative solution development skills with ability to incorporate software, Professional Services, and hardware requirements
Design, deploy and support both client/server and next generation web-based document access solutions
Provide excellent customer service and experience throughout the course of a project
Provide technical end-user training classes in support of the implemented document management solution
Author knowledge-base and tech tip articles to offer self-help for customers
Acquire and maintain required technical knowledge of relevant product/service offerings, as it pertains to document capture, storage, retrieval, electronic workflow, data and systems integration
Performs other duties as assigned
EDUCATION AND EXPERIENCE
Two- year college degree or satisfactory completion of a business curriculum from an accredited school and/ or equivalent work experience
Experience implementing ECM solutions preferred
Three years or greater industry / programming experience
Microsoft MCSE - Preferred
CDIA+ Certification – Preferred
ECMs Certification – Preferred
OTHER SKILLS, REQUIREMENTS AND CERTIFICATIONS
Self-starter with demonstrated initiative
Highly organized with the ability to manage multiple projects simultaneously
Technically adept and business savvy
Creative thinker possessing the ability to adapt to a wide range of environments across vertical markets is critical
Ability to execute within a team structure
Technically literate, with an aptitude to understand, present and position solutions to customers
Working knowledge of Microsoft Office Products (Word, Excel, PowerPoint, Project and Outlook)
Desktop support experience preferred
Significant experience with Windows Server Infrastructure and Windows Networks
Knowledge of Windows platform infrastructure (ASP.Net, IIS, Message Queuing, Authentication) preferred
Database (SQL) skills, specifically SQL Server
Strong technical implementation and troubleshooting skills
Business maturity with a “can-do” attitude
Excellent interpersonal, verbal, and written communications skills are required
Business Casual dress is standard; however, business attire may be required for customer account/ management meetings
Additions (e.g. Phone / Laptop)
Each employee will be provided with a company issued laptop computer and cell phone reimbursement
Job duties require moderate travel to prospect/ contracted customer locations, as assigned and/or as necessary
-Estimated 20% Regional Travel
-Estimated 15% National Travel
Required job duties are sedentary and normally performed in a climate-controlled office environment
Must possess or have access to broadband internet connectivity
Must possess a valid Driver’s License with a good driving record
Konica Minolta offers:
Competitive compensation program.
Outstanding benefits package (including medical, dental, life insurance).
401(k) plan with matching company contribution.
Generous holiday and paid time off schedules.
Employee Referral Bonus Program.
Ongoing training opportunities.
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.
Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™ .
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.