Call Center Supervisor
AZ - Phoenix
Konica Minolta currently has an exciting opportunity for a Supervisor in our Global Client Services Division .
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2016 America’s Best Large Employers, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
Must have supervisory experience with the ability to function in a management capacity as needed. Support multiple teams, coach, and mentor, motivate and develop direct reports. Assess work and provide meaningful feedback. Ensure policy and procedures are followed to foster a high performance team and department. Must have extensive domain knowledge in applicable KM products, processes and procedures with the ability to handle escalated issues.
You will be required to work a 4-day, 10-hour shift which will begin at either 7 p.m. or 9 p.m.
PRIMARY DUTIES AND RESPONSIBILITIES
EDUCATION AND EXPERIENCE
OTHER SKILLS, REQUIREMENTS AND CERTIFICATIONS
Konica Minolta offers:
Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™ .
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.