Aftermarket Analysis Manager

Aftermarket Analysis Manager
NJ - Ramsey

Job Description

Serve as the primary resource to the Dealer Channel regions for actionable recommendations and execution necessary to mitigate Spare Parts and Supplies (P&S) leakages and grow P&S revenue and profit.


  • Create and maintain metrics/scorecards such as Dealer MIF vs dealer P&S usage, P&S material price points for margin adequacy (and compare to third party suppliers), P&S material/dealer historical purchase trend vs current year, third party outlets, etc. Serve as a resource for the field actions and HQ reporting.
  • Benchmark and analyze third party provider aftermarket parts, supplies, and spare parts and recommend improvements. Discuss findings on one-on-one visits to the field, work with Service DSMs, and continuously partner with field to ensure ongoing compliance.
  • Provide support services to field personnel and dealers by demonstrating the value and cost effectiveness of utilizing genuine Konica Minolta parts and supplies.
  • Analyze and propose recommendations for potential aftermarket pricing leakage and parts usage class pricing.
  • Analyze dealers’ inventory requirements for parts and supplies with goal of stocking proper levels with applicable cost justifications for field service requirements.
  • In conjunction with the Dealer Channel region personnel, the National Parts Planning group, and the Marketing group, monitor and communicate the YTD P&S purchase levels to dealers as it applies to program and DDP term requirements. Serve as a resource to the Dealer Channel field organization to manage dealers to P&S rebate targets to obtain the region and channel’s profitability goals.
  • Maintain and present spare part/supply yield data to illustrate the value of KMBS compared to non OEM.
  • Actively participate in key projects and implement changes to channel processes as needed.
  • Support the Dealer channel and other departments in P&S financial decision making support and assist in other areas of Dealer Channel business and financial analysis as needed.

    Job Requirements


  • Organizational awareness within customers’ and suppliers’ organization. Promotes teamwork amongst groups.
  • Analytic skills (understanding a situation by breaking it into smaller pieces, or tracing implications in a step-by-step fashion).
  • Effective financial, business, and strategic advisory skills to channel partners.
  • Advanced MS Office skills
  • SAP ERP system a plus
  • Working knowledge of sales tools such as C.L.I.C. to analyze machine profitability for competitive opportunities.
  • Ability to investigate and solve problems independently and meet deadlines
  • Ability to collaborate with and influence others to produce results, conclusions, and action.
  • Ability to manage multiple priorities and adhere to deadlines while maintaining accuracy
  • Excellent communication and customer service skills
  • Excellent organization and time management skills
  • Superior work ethic and energy level, and initiative

  • Bachelor’s Degree in a related field.
  • Minimum 3-5 years of related work experience analyzing and driving aftermarket business.
  • 1-3 years of experience working with channel partners

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

    While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; stoop; walk; use hands to finger, handle or feel; and reach with hands and arms, listen carefully to others on the telephone. The employee may spend extended hours in front of a computer screen.

    ADDITIONAL COMMENTS (i.e. travel, shift work, etc.)
  • Ability to travel as needed to review business/aftermarket trends and performance with dealers on a national basis.

    Konica Minolta offers:
  • Competitive compensation program.
  • Outstanding benefits package (including medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Excellent holiday/vacation plans.
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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