Admin Support Specialist

Admin Support Specialist
VT - South Burlington

Job Description

Major Goals/Responsibilities:

  • Process sales orders and update sales order management systems
  • Process invoices and credits for sales orders and projects
  • Process internal credit approvals and lease approvals
  • Maintain internal database systems
  • Provide support to SymQuest Sales Representatives
  • Provide client support as it relates to billing and contract questions/rates
  • Produce client facing reports
  • Manage Lease portfolio
  • Coordinate and negotiate third party implementations
  • Scanning (imaging) of all deal paperwork to virtual file cabinets
  • Month End Reporting and processes
  • Managing email boxes to ensure timely responses to internal and external customers

    Criteria Measurement:
  • Maintain quality billing metrics
  • Respond to new orders within 2 business hour
  • Invoice deals and projects within 1 business day of receiving appropriate paperwork
  • Provide Sales Representatives with relevant data within 1 business day of their request

    Essential Activities:
  • Managing sales orders & projects from entry to invoicing 50%
  • New Lease creation/maintenance of lease portfolio 25%
  • Manage email inbox to ensure timely response to internal & external clients 25%

    Primary People Contacts:
  • Clients
  • SymQuest Sales Representatives
  • Leasing Partners
  • Operations
  • Management

    Toughest Part of the Job:
  • Priority setting, time management & organizing
  • Holding others accountable for compliance to guidelines
  • Balance under stress
  • Achieving 100% accuracy in billing and sales order entry
  • Maintaining effective internal relationships with Sales
  • Representatives Meeting deadlines for processing billing and credits

    Job Requirements

    Behavioral Traits, Attitudes and Skills:

  • Detail oriented
  • Self motivated
  • Positive attitude
  • Must work well in a team
  • Must have integrity and trust
  • Customer focused {internal & external)
  • Effective at organizing
  • Effective time management
  • Ability to work in a fast paced environment
  • Ability to handle multiple tasks & meet department standards
  • Strong PC skills; experience producing reports and validating data required

    Prerequisites:
  • College Degree, equivalent work experience
  • Excellent PC Skills
  • Enjoys working with clients (internal & external)
  • Strong communication skills
  • Enjoys working with numbers

    Konica Minolta offers:
  • Competitive compensation program.
  • Outstanding benefits package (including medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Generous holiday and paid time off schedules
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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