Accounts Receivable Specialist

Accounts Receivable Specialist
VT - South Burlington

Job Description

Job Description:
Nurture Client relationships and provide clear communication and negotiation regarding billing concerns. Improve the quality of the SymQuest Group’s billing through researching problems and presenting solutions. Manage Accounts Receivable resulting in keeping 90% of the total aging under 60 days.

Major Goals & Responsibilities:

  • Follow up with internal and external Clients for past due invoices, payment plans, and billing disputes, ensuring commitments are met;
  • Review and Audit billing and billing processes
  • Be proficient in the billing system (currently: Metrix) and financial system (currently: Microsoft GP Dynamics);
  • Produce a weekly aging and distribution to the Chief Financial Officer and Department Heads; use this report to update account statuses in billing system database(s), and manage
    Customer contact(s);
  • Initiate and participate in phone calls and e-mail communication necessary to collect past due monies ;
  • Review invoicing and cash deposit processed by Accounting Support Specialist.

    Essential Activities:
    35% Internal Research & QA – Managers & Sales Reps
    35% Customer contact & Negotiation (telephone, e-mail, fax)
    25% Account reconciliation and Analysis
    5% Administrative

    Job Requirements

    Required Skills:

  • Perseverance
  • Listening & Informing - Highly effective communication skills, both verbal and written
  • Compassion - Focus on client satisfaction
  • Action Oriented & Perseverance- Thorough problem seeking and solving skills
  • Functional/Technical Skills - Basic accounting knowledge required
  • Organized - Detail oriented
  • Time Management - Able to set priorities
  • Composure - Comfortable in fast-paced environment
  • Dependable
  • Independent, self-motivated and self-directed
  • Not intimidated by technology
  • Perform role in a mutually respectful manner with all internal and external Clients.

    Prerequisites:
  • Customer Service or Collection Call experience
  • College Degree, equivalent work experience
  • Strong PC Skills (Microsoft experience preferred)
  • MS Word/MS Excel

    Primary Contacts:
    External:
  • Clients

    Internal:
  • Sales Representatives
  • Management
  • Administration

    Toughest Part of Job:
    Quality Assurance – working with the Client(s) to identify payment opportunities, and navigating internally to set expectations to achieve timely outcomes. Less than 10% of past due accounts are related to cash flow, most others are due to improper expectations or errors in serviced rendered or billing accuracy.

    Konica Minolta offers:
  • Competitive compensation program.
  • Outstanding benefits package (including medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Generous holiday and paid time off schedules.
  • Tuition reimbursement.
  • Employee Referral Bonus Program.
  • Ongoing training opportunities.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

    Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™ .

    Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

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