VA - Alexandria
Meridian, a subsidiary of Konica Minolta currently has an exciting opportunity for an Account Manager.
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2016 America’s Best Large Employers, is transforming the way we all do business.
From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers.
Job Summary: The objective of the Account Manager (AM) is to retain and grow a very loyal, satisfied and profitable client base by managing expectations and satisfaction. They provide ongoing relationship management with clients that are under contract for all or a subset of the managed services offerings typically under $2000 Monthly Recurring Revenue. The AM is the primary relationship liaison between the company and his/her assigned client base (from initial onboard meetings to potential termination of services) or part of the team when a Strategic Account Manager is assigned to the account. The AM is a client advocate. The AM must always engage the client in accordance with company core values.
The AM works closely with other members of the account team and service delivery team to ensure each client’s individual needs are being adequately and consistently addressed.
Duties and Essential Job Functions:
-Project revenue and realized rate
-company terms and pricing
-Full service portfolio including extended services/offerings
-Technology Business Planning
-Accounts Receivable (AR) Escalation
Daily, weekly and monthly interaction with your client base. When appropriate, leverage internal expertise and experience across Meridian.
Konica Minolta offers:
Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™ .
Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.